Workflow analysis and automation
An Arizona resale business
A practical operating workflow for a solo reseller, focused on removing repetitive work without adding enterprise complexity.
The challenge
Start with the operating problem.
A one-person business was managing sourcing, inventory, listings, sales, shipping, and finances across multiple selling platforms. Time was the limiting resource, and manual data entry made it harder to understand true profitability.
The approach
Design around how the work happens.
The entire ten-step resale process was mapped first. Human-judgment work such as sourcing and inspection stayed with the owner; repetitive work such as inventory capture and financial tracking became the first automation targets.
What was built
Useful capabilities, not a technology demonstration.
- Ten-step process map with time and pain-point validation
- Inventory, sales, platform-fee, and dashboard workbook
- Platform-specific fee calculations using transparent formulas
- iPhone voice capture for inventory acquired during sourcing
- Natural-language parsing into structured spreadsheet records
- Roadmap for cross-listing, inventory sync, and financial reporting
Business value
Why the work matters.
Makes operational bottlenecks visible before buying tools
Reduces friction in recording newly sourced inventory
Brings sales, costs, and fees into a consistent financial view
Prioritizes automation according to time saved and business impact
This case study is anonymized to protect the business and its operating information. It describes documented project work and does not claim financial results that have not been measured.